Legal

Privacy Policy

Last updated: April 2026

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and password. If you sign up via OAuth (Google, GitHub), we receive your profile information from those providers.

Usage Data

We collect information about how you use the Service, including pages visited, features used, videos generated, and timestamps. This helps us improve the product and troubleshoot issues.

Content Data

We store the content you create (videos, scripts, prompts, images) and associated metadata to provide the Service. Your content is processed by AI models to generate outputs.

Payment Information

Payment processing is handled by third-party providers (e.g., Stripe). We do not store your full credit card number. We receive transaction confirmations and billing details.

2. How We Use Your Information

  • Provide, maintain, and improve the Service
  • Process transactions and send related notifications
  • Send product updates, security alerts, and support messages
  • Analyze usage patterns to improve features and performance
  • Detect, prevent, and address fraud and security issues
  • Comply with legal obligations

3. Data Sharing

We do not sell your personal data. We may share data with: (a) service providers who assist in operating the Service (hosting, analytics, payment processing); (b) AI model providers for content generation (inputs are processed but not used for model training unless you opt in); (c) law enforcement when required by law.

4. Data Storage and Security

Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures including access controls, audit logging, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your account data and content for as long as your account is active. You can delete your content at any time. Upon account deletion, we remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes.

6. Your Rights

  • Access — Request a copy of the personal data we hold about you
  • Correction — Request correction of inaccurate data
  • Deletion — Request deletion of your account and associated data
  • Export — Download your content and data in a portable format
  • Objection — Object to processing of your data for certain purposes
  • Restriction — Request restricted processing in certain circumstances

7. Cookies and Tracking

We use essential cookies for authentication and session management. We use analytics tools (privacy-focused) to understand usage patterns. We do not use third-party advertising trackers. You can manage cookie preferences through your browser settings.

8. International Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

9. Children's Privacy

The Service is not intended for users under 16. We do not knowingly collect data from children. If we learn we have collected data from a child under 16, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance.

11. Contact

For privacy-related questions or to exercise your rights, contact us at privacy@vidvibe.io.